Where are the pitfalls and how do you avoid them?
Using social media for sales in the infrastructure sector is a craft in itself. You are not selling an impulse purchase but something that will last for years — with environmental and safety impact included.
Plenty of broadcasting, but how much dialogue?
Many companies keep broadcasting, broadcasting, broadcasting. But no one wants followers who just watch passively. It is all about engagement: start small conversations and scale them up. Dare to invite someone actively for a (digital) coffee — it works.
Exaggeration is a no-go
Too often you see superlatives (“revolutionary”, “unique”), whereas clarity wins. Focus on the power of practice: share honestly what works — and especially what does not. People remember it when you are open about a learning point or setback; it feels human.
Back to basics
The core question: what problem do you solve up front? In your content, prompt contact straight away by stating clearly: “Facing this challenge? Give us a call, we are happy to help.” That low threshold is what B2B sales is all about, especially with public clients.
Monitor interactions on socials closely and learn what resonates
Keep the barrier to contact low
Align your story with current sector discussions: drought, circularity, sustainability
Keep experimenting with formats, such as short Q&A videos